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Grand Velas Riviera Maya (Adults Only) Playa del Carmen

ex. Ambassador At Grand Velas All Inclusive

Book Your Stay
2026-03-22
2026-03-23

Maximum period that can be booked is 30 days. Please enter alternative dates.

100

Grand Velas Riviera Maya (Adults Only) 5*

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Valet parking

 24-hour services

24-hour reception

 Swimming Pool

Infinity pool

 Private beach

Beach access

 Fitness/Gym

Fitness centre

 Sports activities

Golf course

Cycling

Hiking

Billiard tables

Table tennis

 Spa and relaxation

Spa & wellness centre

Steam room

Beauty treatment

Massage

Body wraps

Facial

Jacuzzi

Manicure

Pedicure

 On-site Dining

Restaurant

Poolside snack bar


Situated just 1.1 km from Xcalacoco, the 5-star Grand Velas Riviera Maya Playa del Carmen hotel offers 539 rooms. Located about a 10-minute ride from the Grand Coral Golf Riviera Maya, this Playa del Carmen resort features a safe deposit box and 24-hour security.

Sights 4.7 km from the hotel include the Scenic Point Esmeralda White-Sand Beach. The own beach is approximately a 10-minute drive away. The Grand Velas Riviera Maya Playa del Carmen also takes you to the Punta Venado, which is 4.1 km away. For those travelling from afar, Playa Del Carmen, Quintana Roo airport is 15 minutes' drive away.

Some of the air-conditioned rooms comprise a balcony and a kitchen, and are furnished with a writing desk and a sofa bed. Guests can make use of a minibar fridge, tea and coffee-making facilities, and relax with wireless internet and a flat-screen TV with satellite channels. You can also enjoy lake views from some of these air-conditioned rooms. Self-catering facilities in a double room include a kitchen with a microwave oven, kitchenware, and a washing machine.

Cocina de Autor is one of the 8 in-house restaurants.

  • Airports
  • Playa Del Carmen, Quintana Roo
    12 km

Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Toilet for disabled
  • Fire extinguishers
  • Key card access
  • Key access

Meals and drinks

  • Dryer
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Activities and relaxation

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics
  • Public Bath
  • Pool with view

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

In the room

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Important notice

Check-in: from 15:00 until 23:59
Check-out: until 12:00
Licence number01230089a82d6

Frequently asked questions

  • 🕌

    What famous landmarks are located close to the 5-star Grand Velas Riviera Maya hotel?

    During their stay at the 5-star Grand Velas Riviera Maya hotel guests can visit Punta Venado (4.1 km), Grand Coral Golf Riviera Maya (3.2 km) as well as the Scenic Point Esmeralda White-Sand Beach (4.7 km) among others.
  • How far is Playa Del Carmen, Quintana Roo from the Grand Velas Riviera Maya hotel?

    There is a 5-km distance between Playa Del Carmen, Quintana Roo and the Grand Velas Riviera Maya hotel.
  • How can we get to Grand Velas Riviera Maya hotel from the airport?

    Guests of Grand Velas Riviera Maya hotel can request a bus shuttle. We recommend calling ahead to confirm the details.
  • What dining options will I find in the resort?

    Guests of the resort are welcome to enjoy dishes of fusion cuisine served onsite in the highly rated à la carte restaurant Cocina de Autor—10 out of 10 based on guests' reviews.
  • 🍹

    What nearby restaurants should we visit during our stay at the Playa del Carmen resort?

    Guests can have a meal in the restaurant Sakura, serving Japanese cuisine, located just a few steps from the Playa del Carmen resort.
  • Which forms of payment are available at the resort?

    Payment methods available in the resort:
    • Visa
    • American Express
  • 🚪

    What room types are offered in the 5-star Grand Velas Riviera Maya hotel?

    At the 5-star Grand Velas Riviera Maya hotel, guests can choose among Presidential Suite, Ambassador King Suite, and Family Two-Bedroom Suite.
  • Does the resort provide accommodation for people with disabilities?

    Yes, the resort offers wheelchair access and rooms with accessible facilities. For specific enquiries, we recommend calling ahead to confirm.
  • 📱

    Are there business facilities in the Grand Velas Riviera Maya hotel?

    The Grand Velas Riviera Maya hotel provides a laptop safe and a xerox as well as meeting rooms and a business centre for business guests.
  • 🧸

    What facilities for children does the 5-star Grand Velas Riviera Maya hotel have?

    The 5-star Grand Velas Riviera Maya hotel offers cribs, a baby bath, and a push cart for guests with families.
  • 🛀

    What spa treatments are offered in the 5-star Grand Velas Riviera Maya hotel?

    Guests of the 5-star Grand Velas Riviera Maya hotel can enjoy a facial massage as well as visit a wellness centre offering body wraps, pedicure, and manicure.
  • What kind of pool is available at the Grand Velas Riviera Maya hotel?

    There is a private swimming pool available at the Grand Velas Riviera Maya hotel.
  • What services provided at the Grand Velas Riviera Maya hotel can be useful for kids?

    Guests staying at the Grand Velas Riviera Maya hotel with kids can benefit from child care services.

Details & Rates



Please, select dates to see available rooms.

Gallery

Guest reviews

Bob

stayed in 2020-12-24

8 / 10

plus

This ATTRACTIVE resort worth its 5 stars, everything was fantastic. The service here was impeccable too.

Thomas

stayed in 2020-11-24

9 / 10

plus

Wonderful stay, we had everything needed. The management was friendly, as well as the staff. Besides, xcalacoco is 5 minutes' drive away. It had great food!

Robert

stayed in 2020-07-22

8 / 10

plus

don't pass this hotel up if you plan to visit quinta avenida. fantastic place for relaxing vacation, recommended. attentive services were available. cocina de autor is located within 600 feet from the venue.

Esther

stayed in 2020-01-22

9 / 10

plus

Excellent service was provided. We enjoyed grand velas riviera maya.

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Book Your Stay
2026-03-22
2026-03-23

Maximum period that can be booked is 30 days. Please enter alternative dates.

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Grand Velas Riviera Maya (Adults Only), Mexico

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico

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